Our Guarantees
We believe in accountability. If we don't deliver, we don't deserve your money.
Response Time SLA
We value your time. We guarantee response times based on ticket severity.
- Critical (Site Down)15 Minutes
- High (Core Functionality)4 Hours
- Normal (Edits)1 Business Day
30-Day Money Back
Try us risk-free. If you are not seeing the value in the first 30 days, we will refund your first month's subscription in full.
* Excludes one-time emergency cleanup fees if the site was hacked prior to signup.
Hack-Free Guarantee
If your site gets hacked while on our **Secure** or **Enterprise** plan, we clean it for free. No questions asked. We cover 100% of the repair costs.
Zero Downtime Updates
We never update plugins on your live site without testing. If an update breaks your site, we continually roll it back immediately within minutes.
Get Your Free WordPress Health & Risk Review
Stop wondering if your site is secure. We'll manually review your WordPress setup for critical vulnerabilities, performance bottlenecks, and maintenance gaps.